Short-Term Rentals

Transient Occupancy Tax (TOT) returns for Short-Term Rentals (STRs) can now be submitted online, by phone, and mail to simplify your monthly reporting. To submit your TOT online, please click the “Start Now” button found on the right and select the “TOT Remittance” option to begin your monthly filing process.

For the privilege of occupancy in any short term rental, each transient shall be subject to and shall pay a tax in the amount of ten percent (10%) of the rent charged by the operator.

ATTENTION

On November 6, 2018, the City Council gave the City Manager approval to provide an appeals process for short-term rentals (STR) prior to September 1, 2018. In order to qualify for the appeal renters must contact Transient Occupancy Tax (TOT) Processing Center to register their property. This can be done by phone at (530) 767-1017 or by email at Support@HdLGov.com. Renters must provide a one-year rental history to TOT Processing Center from September 1, 2017 to August 31, 2018 and begin filing TOT Returns going forward from September 1, 2018 on a monthly basis, as legally required.

Once TOT Processing Center has analyzed your rental history, determine back tax amount, and the renter has been informed of the balance due by email or mail, the renter may request an appeal. The appeal form can be found below and downloaded. Please send all request and appeal forms to Support@HdLGov.com, Subject: “Chico STR Appeal Request.”



If you need further assistance or help with filing your TOT return, you are welcome to contact us at Support@HdLGov.com or by phone at (530) 767-1017. All questions and applications are now processed online or over the phone.

TOT forms and payments may also be mailed to the address below. Please make checks payable to City of Chico.




City of Chico
C/O HdL TOT Processing Center
8839 N. Cedar Ave. #212 • Fresno, CA 93720
(530) 767-1017